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  • What To Do If You Keep Getting Robocalls — A Practical Guide (with a TCPA Notice Template)

What To Do If You Keep Getting Robocalls — A Practical Guide (with a TCPA Notice Template)

by:DNC Daddy September 23, 2025 0 Comments

Unwanted telemarketing calls and robocalls are frustrating — and sometimes unlawful. If you keep getting calls after registering on the National Do Not Call Registry, this guide explains exactly what to do: how to document calls, how to report them, and how to send a formal, fact-based TCPA notice if you decide to pursue a private claim. We include a downloadable template you can use and step-by-step instructions. Consumer Advice+1

Step 1 — Confirm registration and eligibility

  1. If you haven’t already, register the number with the National Do Not Call Registry (it’s free). After 31 days on that list you may be able to report telemarketing calls that violate the Registry rules. Do Not Call Registry
  2. Keep in mind some calls are allowed (charities, informational calls, political calls, or companies with an existing business relationship). The Registry and FCC explain these exceptions. Consumer Advice+1

Step 2 — Document every call (this is crucial)

Create a simple log — accurate records dramatically strengthen any complaint or claim. Capture:

  • Date and time of the call
  • Phone number that showed on caller ID (if any)
  • Caller name / company (what they said)
  • Whether the call was prerecorded or live
  • Whether you asked them to stop calling and how they responded
  • Any audio recordings (if lawful in your state — check local consent laws)
    Keep copies of voicemail messages, text messages, and any email or paper notices. Courts and regulators rely on precise logs. ReportTelemarketer.com

Step 3 — Use blocking and reporting tools

  • Use your carrier’s free or paid blocking tools and reputable call-blocking apps to reduce nuisance calls.
  • File a complaint with the FCC for robocalls and illegal automated calls; file at the FCC consumer complaints portal. FCC Complaints
  • Report National DNC violations directly at donotcall.gov once your number has been on the Registry 31+ days. Do Not Call Registry

Step 4 — Consider sending a professional TCPA Notice (fact-based)

If the calls continue, some consumers send a formal, factual notice to the company. This is not a threat — it is a documented, neutral request that explains: (a) the calls you received, (b) that they may violate the Telephone Consumer Protection Act (TCPA), and (c) your request to stop or to resolve the matter. The TCPA allows statutory damages of $500 per violation and up to $1,500 per violation for knowing or willful violations. Courts and outcomes vary, so consult counsel before filing suit. Legal Information Institute+1

Below is a downloadable, editable TCPA Notice / Demand template. It’s written to be factual, clear, and non-coercive — designed to document the issue and invite resolution. Use it only if your records are accurate, and consider getting a lawyer to review it.

TCPA Notice / Demand — How to use it

  1. Fill in the specific dates, times, phone numbers, and any supporting document references.
  2. Keep copies of everything you send (email headers, certified mail receipts).
  3. Give the recipient a reasonable period to respond (e.g., 14 days).
  4. If they don’t respond or the calls continue, you can:
    • File complaints with the FCC and FTC, and the National DNC registry. FCC Complaints+1
    • Consult an attorney about a private TCPA claim. Many plaintiffs start in small claims or consult TCPA-focused counsel. schmidtandclark.com+1

Download: TCPA Notice / Demand Template (editable)

Below is plain text you can paste into a letter or email. If you’d like, I can format this as a downloadable PDF or Word file branded for DNCDaddy.com.

[Your Name]
[Your Address]
[City, State ZIP]
[Email] | [Phone]
[Date]

[Company Name]
[Company Address]

Re: Notice of alleged Telephone Consumer Protection Act (TCPA) violations and request to cease calls

To Whom It May Concern:

I am writing regarding repeated telephone calls and/or text messages that I received from or on behalf of [Company Name] to my telephone number [your phone number]. The calls/texts occurred on the following dates and times (local):

  • 2025 — [time] — Caller ID: [number shown] — Description: [live call / prerecorded / message summary]
  • (Add additional entries as needed)

I am a registrant of the National Do Not Call Registry (if applicable): registered on 2025. Despite that registration (and/or despite my request to stop), the calls continued. I consider these calls to be unwanted.

Under the Telephone Consumer Protection Act, 47 U.S.C. § 227, telemarketing calls made using an automatic telephone dialing system or prerecorded voice to a cellphone or to a number on the National Do Not Call Registry may be unlawful. The statute provides for statutory damages of $500 per violation, and up to $1,500 per violation for willful or knowing violations. Legal Information Institute+1

Please treat this letter as a formal request to:

  1. Immediately cease calling or texting my number for any marketing or sales purposes;
  2. Provide written confirmation within 14 calendar days that you have ceased contacting my number and that you have removed my number from all calling and marketing lists you control; and
  3. Provide a statement describing the source of your consent records (if any) that you rely on for calling my number.

If you believe you have consent or other lawful justification for the contacts, please provide a copy of that consent, including date, method, and the statement that was relied upon.

If I do not receive a satisfactory written response within 14 calendar days, I will consider further actions, which may include filing complaints with the Federal Communications Commission, the Federal Trade Commission, and the National Do Not Call Registry, and exploring private remedies under the TCPA. FCC Complaints+1

This communication is not intended to be a complete statement of my rights or remedies, nor a waiver of any rights. Please direct all correspondence in writing to the address listed above.

Sincerely,
[Your name]
[Date]

What to expect after you send the notice

  • A legitimate business may promptly confirm removal of your number and stop calling. That’s often the fastest resolution.
  • If the company does not respond or refuses, your next step is to file complaints with the FCC, FTC, and National DNC, and/or consult a TCPA attorney about a private case. Filing complaints helps regulators detect patterns. FCC Complaints+1

Helpful links & resources (cite & link on your site)

Final notes (ethics and caution)

  • Don’t send inaccurate or exaggerated claims — keep your records truthful. Courts and regulators expect accuracy. Roth Jackson
  • The TCPA’s statutory damages are real, but outcomes vary by case and jurisdiction. Always consider consulting an attorney before filing suit. Burr & Forman

If you’d like I can:

  • Turn the TCPA Notice above into a branded PDF or Word document for download (with your DNCDaddy header and fillable fields).
  • Produce a short landing page or blog widget that walks users through filling the template (with form fields that populate the PDF).
  • Create a 3-step infographic for the blog (Register → Document → Send Notice/Report) that’s optimized for sharing on social media.

Which would you like next?

Sources (key references)

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